Privacy Policy

Elevation Gifts (“Elevation Gifts”, “we”, “our”, “us”) operates this online store and website, including all related information, content, features, tools, products, and services, to provide you with a curated and enjoyable shopping experience (the “Services”). Our store is powered by WP Fable, which enables us to deliver these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection and processing of your personal information.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies, relates to, or can reasonably be linked to you. Personal information does not include de-identified or aggregated data.

Depending on your interaction with the Services, we may collect or process the following categories of personal information:

  • Contact Information: Name, email address, phone number, billing address, and shipping address.
  • Financial Information: Payment card details, financial account numbers, transaction details, and payment confirmations.
  • Account Information: Username, password, account preferences, saved settings, and security questions.
  • Transaction Information: Products viewed, added to cart, purchased, exchanged, or returned, as well as purchase history.
  • Communications: Information you include when contacting customer support or sending inquiries.
  • Device Information: IP address, browser type, operating system, device identifiers, and network information.
  • Usage Data: Information about your interactions with the website, including browsing behavior, session activity, and navigation patterns.

Sources of Personal Information

We may collect personal information from:

  • Directly from you when you create an account, make a purchase, or contact us.
  • Automatically through cookies and other tracking technologies when you browse our site.
  • Service providers who assist in payment processing, analytics, fulfillment, and customer support.
  • Partners and third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you use the Services, we may use your personal information for:

1. Providing, Customizing, and Improving the Services

This includes processing your orders, managing your account, storing your preferences, arranging shipping and returns, offering product recommendations, and improving the shopping experience.

2. Marketing and Advertising

We may send promotional emails, product recommendations, and special offers. We may also show you relevant ads on our website or third-party sites.

3. Security and Fraud Prevention

We use personal information to authenticate users, detect suspicious activity, protect accounts, prevent fraud, and maintain a secure shopping environment.

4. Customer Support and Communication

To respond to your inquiries, provide updates about orders, and maintain our relationship with you.

5. Legal Obligations

To comply with applicable laws, respond to legal requests, enforce policies, and protect rights.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

  • With Hostinger and other service providers who support operations such as hosting, payment processing, analytics, fulfillment, and marketing.
  • With business and advertising partners who assist with personalized advertising.
  • With your consent or when you request that we share information with third-party apps or social media.
  • Within our corporate group or affiliates.
  • During business transactions, such as a merger, acquisition, or asset sale.
  • For legal reasons, such as compliance with subpoenas or enforcement of policies.

Third-Party Websites

Our Services may include links to third-party websites. We are not responsible for the content, privacy, or security practices of these third parties. We encourage you to review their privacy policies before interacting with them.

Children’s Data

Our Services are not directed at children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If we learn that we have collected such information, we will delete it upon request.

Security and Data Retention

While we implement reasonable security measures, no system is completely secure. Information transmitted online may be vulnerable. Please avoid sharing sensitive information via insecure channels.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Right to Access your personal information
  • Right to Delete information we maintain about you
  • Right to Correct inaccurate information
  • Right to Data Portability
  • Right to Opt-Out of Marketing Communications

You may exercise these rights by contacting us or using tools available on the Services. You may also unsubscribe from marketing emails at any time.

We may need to verify your identity before completing certain requests.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may have the right to contact your local data protection authority.

International Transfers

We may transfer, store, or process information outside your country. When transferring data internationally, we use approved legal mechanisms such as Standard Contractual Clauses where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

For questions concerning this Privacy Policy or to exercise your rights, please contact us at:

Email: support@elevationgifts.com
Location: Dubai, United Arab Emirates